Scope
This policy covers personal information collected through this website and through direct contact with 321 Peptides by phone or email. California residents have additional rights described on the CCPA page.
What we collect
- Information you give us: name, email address, phone number, shipping and billing address, order contents, and anything you write in a contact or wholesale enquiry
- Payment information: processed by our payment provider. We do not store full card numbers on our systems
- Account information: login credentials and saved addresses if you create an account
- Technical information: IP address, browser and device type, pages viewed, and referring page
Why we collect it
- To take, fulfill, and ship your order, and to handle returns and refunds
- To answer enquiries and provide support
- To keep records tying orders to the certificates supplied with them
- To detect and prevent fraud and misuse
- To meet legal, tax, and record-keeping obligations
- To improve the site, in aggregate rather than by profiling individuals
Cookies
The site uses cookies necessary for it to function — keeping your cart and session intact — and analytics cookies that help us understand which pages get used. You can block cookies in your browser; the site will still work, though the cart may not persist between visits.
Who we share it with
We do not sell personal information.
- Payment processors, to take payment
- Shipping carriers, to deliver your order
- Service providers who host or support the site, under contract and only for that purpose
- Law enforcement or regulators where legally required
How long we keep it
Order and certificate records are kept for as long as needed to support traceability and to meet tax and legal obligations. Contact enquiries are kept while the matter is open and for a reasonable period afterwards. Account information is kept until you ask us to close the account.
Security
Traffic to the site is encrypted in transit. Access to order and customer data is limited to staff who need it. No system is perfectly secure, and we do not claim otherwise.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing email at any time using the link in the message or by contacting us.
Requests can be made by phone on 714-410-0121 or through the contact page. We may need to verify your identity before acting on a request.
Children
This site is not directed at anyone under 21 and we do not knowingly collect information from children.
Changes
If this policy changes, the revised version appears here with a new date at the top of the page.
Call 714-410-0121 or use the contact form. For research purposes only. Not intended for human consumption, medical use, diagnosis, treatment, or prevention of disease.