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Frequently asked questions

Ordering, shipping, documentation, and compound-specific questions pulled from every product page.

4 questions

What is a Certificate of Analysis? Documentation
A batch-specific document reporting identity, purity, net content, appearance, and water content for the exact lot you received, along with the analytical methods used.
Which certificate applies to my vial? Documentation
The one matching the lot code printed on the vial. Search that code in the COA library and the certificate for that batch is returned.
Is testing done in-house? Documentation
Purity is evaluated by independent third-party HPLC. Identity is confirmed by mass spectrometry. Both results are consolidated into one certificate per batch.
Why do purity numbers differ slightly between batches? Documentation
Because they are measured, not asserted. Each batch is tested on its own and reported as found, against a target of ≥99%.