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Frequently asked questions

Ordering, shipping, documentation, and compound-specific questions pulled from every product page.

5 questions

What does research use only mean? Product
These materials are sold for laboratory research. They are not drugs, are not intended for human or veterinary consumption, and are not for diagnosis, treatment, or prevention of disease.
How should I store the vials? Product
At −20°C for long-term storage or 2–8°C refrigerated for shorter periods, protected from light. Bacteriostatic water is the exception and is stored at controlled room temperature.
What does lyophilized mean? Product
Freeze-dried. The material is supplied as a dry powder, which is more stable in storage and transit than a solution.
Are the blends single molecules? Product
No. A blend is a co-formulation of separate compounds in one vial. Each component keeps its own identity and is specified separately on the certificate.
Do bundles arrive premixed? Product
No. Every bundle ships as separate retail vials, each in its original format with its own batch certificate.